Help Center
Find answers to common questions about using ItsMyFix.
How does ItsMyFix work?
ItsMyFix connects skilled workers with physical tasks anywhere in the world. Workers control humanoid robots remotely via real-time telepresence to complete tasks on-site — no travel required.
How do I post a task?
Create a free account, click "Post a Task," describe what you need done, set your budget, and publish. Qualified workers will apply and you can choose the best fit.
How do I become a worker?
Sign up as a worker, complete your profile with your skills and experience, pass our verification process, and start browsing available tasks that match your expertise.
Is it safe to use ItsMyFix?
Safety is our top priority. All workers go through identity verification, robots have built-in safety protocols, and every task is covered by our task insurance. AI-powered quality checks ensure work meets standards.
How does payment work?
Clients fund tasks upfront, and payment is held in escrow. Once the task is completed and verified through our quality assurance process, payment is released to the worker.
What types of tasks can I post?
Anything that can be performed by a humanoid robot controlled by a skilled worker — plumbing, electrical work, assembly, inspection, maintenance, and much more.
What if something goes wrong during a task?
Our robots have emergency stop protocols, and all tasks are monitored. If an issue arises, you can pause or cancel the task. Our support team is available to help resolve any problems.
How do I contact support?
Email us at help@itsmyfix.com and our team will respond within 24 hours. For urgent issues, mark your email as urgent and we'll prioritize it.